Shipping Policy
1. Processing Time
All orders are processed within 1–3 business days.
Processing time does not include weekends or holidays.
If we experience delays due to high volume or inventory issues, we will notify you by email.
2. Shipping Rates & Delivery Times
Shipping rates and delivery times vary based on your location and selected shipping method.
Shipping costs are calculated at checkout.
Estimated Delivery Times
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Local orders: 2–7 business days
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International orders: 7–14 business days
Delivery times are estimates and may vary based on customs, weather, or carrier delays.
3. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information (if applicable).
Some local deliveries may not include full tracking depending on the carrier.
4. Shipping Locations
We currently ship to:
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Local/domestic regions
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International destinations
If your location is not supported, the checkout will notify you before purchase.
5. Customs, Duties & Taxes (International Orders)
For international shipments, the customer isnt responsible for:
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Customs fees
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Import taxes
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Duties
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Any additional charges imposed by your country
Cleverstow LLC isnt responsible for delays caused by customs.
6. Failed Deliveries / Incorrect Address
Please ensure your shipping address is accurate.
If an order is returned due to:
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Incorrect address
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Unclaimed delivery
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Customer error
The customer is responsible for reshipping costs.
7. Damaged or Missing Items
If your package arrives damaged or items are missing, contact us within 48 hours with:
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Order number
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Photos of the package and items
We will investigate and offer a replacement or refund when applicable.
8. Lost Packages
If a package is confirmed lost by the carrier, we will issue a replacement or refund.
Orders marked as delivered by the carrier are not eligible for a refund unless proof of non-delivery is provided.
9. Contact Us
For shipping questions or support: